Exceptions

Demo Environment — Illustrative DataKM

Open exceptions

8

Blocking pay run

4

Total value

$887.65

Resolved this period

0

IDTypeSeverityProviderPatientAmountAssignedStatusActions
EXC-1001Missing CH/CH+ classificationHighElva Sanchez, M.S., LMFT, CPTElva SanchezOdette Bramble$142.00Kayla MorganOpen
EXC-1002Unmatched insurance paymentCriticalCarlos Chamorro, MS, LCSW, LMHCCarlos ChamorroUnassigned remittance$386.50Dana WhitmoreOpen
EXC-1003Partial payment awaiting reconciliationMediumRandi Goldberg, MSRandi GoldbergBram Lachance$62.40Kayla MorganIn Progress
EXC-1004Insurance recoupmentHighDr. Manuela L. Despian, PsyD, LMFTDr. Manuela L. DespianSelin Thorne-$118.00Priyanka RamanOpen
EXC-1005Patient refundMediumAmy Weitz, MS, MFTAmy WeitzMilo Ferrante-$45.00Dana WhitmoreOpen
EXC-1006Payment linked to the wrong providerCriticalMajd Alsakloul, LMHC, MSMajd AlsakloulRhea Quintero$205.00Kayla MorganOpen
EXC-1007Duplicate remittanceLowSusana Acevedo, MS, LMHCSusana AcevedoTariq Osei$96.00Priyanka RamanOpen
EXC-1008Compensation-rule effective-date conflictHighNicole Pera, MS, LMHCNicole PeraVera Stavros$158.75Dana WhitmoreOpen